Hitachi In North America
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About HitachiHitachi North America’s Research and Development Division was established in 1989 to better understand trends and continue to develop cutting-edge technologies for key business areas. In 2016, Hitachi opened a new dedicated research facility, the Global Center for Social Innovation, North America (CSI-North America) for collaborative creation with strategic partners in industry and academia. CSI-North America focuses on market opportunities in areas such as energy and natural resources, transportation, telecommunications, healthcare, agriculture and mining. Hitachi North America’s robust research and development has contributed strongly to Hitachi’s overall U.S. business over the years, including areas such as eco-friendly automotive technologies and advanced IT platforms with big data analytics. CSI-North America will continue to leverage Hitachi’s diverse technology portfolio and expertise to develop next-generation Social Innovation solutions that add value to reduce cost, increase revenue and transform customer businesses.Commitment to Research and DevelopmentIdentify issues together with customers & provide solutionsGlobal Center for Social InnovationCo-creation approachCustomer deployment➀Share vision with customer➁ Generate new concepts, Develop prototype & demo➂PoC at customer siteDevelop solutionProve added-value to customerRepeatable customer solution➃Co-design method• Service design• EthnographyUtilize technology platformsHitachiIT + OT TechnologiesServicesHitachi in North America 5“We look forward to exploring new opportunities for co-creation with customers in our industry-leading centers designed to facilitate co-innovation for Social Innovation solutions.”— George Saikalis, Ph.D., Senior Vice President and CTO, Hitachi America, Ltd. – R&D

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